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Helpdesk
Helpdesk app for ticket management and support operations, replacing spreadsheets.
What is Helpdesk?
Helpdesk app for ticket management and support operations, replacing spreadsheets.
Product typeIT Support & Operations
PricingR$ 560/mês · Subscription
Deployment
APINot available
What teams use Helpdesk for
Business management and operations
Expense management and reimbursements
Performance evaluation
Digital onboarding
Helpdesk and ticketing
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
Community reviewsReviews are owned and editable by their authors.
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
encryption_in_transit_tls
encryption_at_rest_aes_256
web_application_firewall
vpc_network_segregation
audit_trail_logging
separate_environments
brute_force_protection
principle_of_least_priviciency
penetration_testing
vulnerability_scanning
static_code_analysis
mdm_device_management
patch_management
corporate_antivirus
confidentiality_agreements
incident_response_plan
access_logging
data_backups
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
