Helpdesk

IT support and operations · by Zazos

Helpdesk app for ticket management and support operations, replacing spreadsheets.

What it does

Helpdesk app for ticket management and support operations, replacing spreadsheets.

  • Business management and operations
  • Expense management and reimbursements
  • Performance evaluation
  • Digital onboarding
  • Helpdesk and ticketing
Category
IT support and operations
Users
Brazilian companies seeking unified management systems, Operations of approximately 100 people
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Subscription$560

Prices as published by Zazos, checked Oct 2026.

Security and compliance

As reported by Zazos. Ask for audit reports before you buy.

  • encryption_in_transit_tls
  • encryption_at_rest_aes_256
  • web_application_firewall
  • vpc_network_segregation
  • audit_trail_logging
  • separate_environments
  • brute_force_protection
  • principle_of_least_priviciency
  • penetration_testing
  • vulnerability_scanning
  • static_code_analysis
  • mdm_device_management
  • patch_management
  • corporate_antivirus
  • confidentiality_agreements
  • incident_response_plan
  • access_logging
  • data_backups

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