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Intake Automation

Patient engagement and care · by Solum Health

AI assistant Annie handles patient calls 24/7, collects demographics and insurance info through natural conversation, auto-fills intake forms, and syncs data directly to EHR.

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Where it ranks

Current edition · updated Oct 20, 2026

What it does

AI assistant Annie handles patient calls 24/7, collects demographics and insurance info through natural conversation, auto-fills intake forms, and syncs data directly to EHR.

  • Patient intake automation
  • Insurance verification
  • Prior authorization automation
  • Insurance discovery and monitoring
  • Patient pipeline management
  • Waitlist and cancellation management
Category
Patient engagement and care
Built for
Healthcare and life sciences, Financial services and insurance
Users
Healthcare practices, Specialty clinics, Multi-specialty groups, Management services organizations (MSOs)
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free plan$0
  • CustomCustom
    • Based on practice size

Prices as published by Solum Health, checked Oct 2026.

Security and compliance

As reported by Solum Health. Ask for audit reports before you buy.

  • SOC 2 Type IICertified
  • HIPAACompliant
  • FIPS 140-2Compliant
  • AES-256 Encryption at Rest
  • TLS 1.3 in Transit
  • FIPS 140-2 Key Management Service
  • Automatic Key Rotation
  • Role-Based Access Control (RBAC)
  • Least-Privilege Access
  • Multi-Factor Authentication Enforced Internally
  • Quarterly Access Reviews
  • Immutable Audit Logs
  • Automated Anomaly Detection
  • Real-Time Security Alerts
  • Third-Party Penetration Testing
  • Automated Vulnerability Scanning
  • 99.9% Uptime SLA
  • Multi-Region Infrastructure
  • Automated Failover
  • Daily Encrypted Backups
  • Point-in-Time Recovery
  • Annual Disaster Recovery Testing
  • Zero-Downtime Deployments

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