Ticketing Automation
Retail Operations solution that detects and resolves catalog issues using AI, automation, and ticketing workflows, helping teams maintain accurate content and protect performance across retailers.
What it does
Retail Operations solution that detects and resolves catalog issues using AI, automation, and ticketing workflows, helping teams maintain accurate content and protect performance across retailers.
- Omnichannel media planning
- Retail media activation
- Search and social advertising
- Digital shelf optimization
- Revenue recovery
- Category
- Ecommerce and merchandising
- Built for
- Retail and ecommerce, Media and entertainment
- Users
- brands, agencies
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
- Subscription$114K/year
- EnterpriseCustom
- Quoted by their sales team
Prices as published by Skai, checked Oct 2026.
Security and compliance
As reported by Skai. Ask for audit reports before you buy.
- ISO/IEC 27001Certified
- SOC 2 Type IICertified
- ISO 9001Certified
- SOC 2Certified
- complex passwords required by default
- SAML 2.0 SSO supported
- multi-factor authentication recommended
- SDLC with manual and automated code review
- ongoing patch management
- annual third-party penetration testing
- web application firewall
- firewalls, IDS/IPS, and malware protection
- load balancers distributed across multiple regions
- vulnerability scanning on network, cloud servers, and endpoints
- incident response plan
- SIEM with centralized security event aggregation
- 24x7x365 SOC and NOC teams
- quarterly disaster recovery testing
- daily and weekly backups
- physical data center and office security controls
- employee background checks
- terminated employee access revoked within 24 hours
- annual security awareness training
- phishing simulation training
- single-tenant platform with client instance isolation
- encryption at rest for sensitive data
- IPSec VPN full tunnel mode for in-transit access
- third-party security due diligence and annual risk audits
- third-party breach notification obligations
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