Care Management Copilot

Patient engagement and care · by Pelica Health

ADT-driven transitions of care worklists with 5-day follow-up tracking.

What it does

ADT-driven transitions of care worklists with 5-day follow-up tracking. Eliminates duplicate calls across teams.

  • Real-time RAF lift
  • Stars glide-path
  • PDC triple-weighted adherence
  • Audit defense
  • Cross-team coordination
  • Care management transitions of care
Category
Patient engagement and care
Built for
Healthcare and life sciences
Users
Health plans (MA, dual-SNP, regional Blues), IPAs and MSOs, Delegated risk-bearing ACOs (MSSP, REACH, CINs), Medical groups (primary care, multi-specialty, DSOs)
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#8 · draft documentsView ranking →

Adoption

Who uses it?

“Delivered at HealthCare Partners, a physician-led IPA managing 200,000 lives across 1,000 providers, and live within two weeks of signing.”

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  • Delivered at HealthCare Partners, a physician-led IPA managing 200,000 lives across 1,000 providers, and live within two weeks of signing.
    Read source · www.pelica.com ↗

Customer satisfaction

Are customers happy with it?

“Now my team can fully be present and focus on the call. The AI just makes the perfect note for them, so they can move to the next member quicker.”

Read supporting sources
  • Now my team can fully be present and focus on the call. The AI just makes the perfect note for them, so they can move to the next member quicker.
    Read source · www.pelica.com ↗

Value for money

Are the benefits worth the cost?

No data available.

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Popularity

How much interest does it attract?

Coming soon

Product-specific search-interest measurement is not available yet.

Pricing

  • CustomCustom
    • Quoted by their sales team

Prices as published by Pelica Health, checked Nov 2026.

Security and compliance

As reported by Pelica Health. Ask for audit reports before you buy.

  • SOC 2 Type ICertified
  • SOC 2 Type IICertified
  • HIPAACompliant
  • HITRUST CSFIn progress
  • AES256 encryption at rest
  • TLS1.2 encryption in transit
  • Tenant isolation
  • Per-customer data plane
  • Customer-managed keys
  • Role-Based Access Control (RBAC)
  • Audit logging
  • Daily database backups
  • Zero-data retention agreements with LLM providers
  • SAML SSO via Identity Platform
  • Data Loss Prevention (DLP)
  • Security Information & Event Management (SIEM)
  • Full disk encryption on endpoint assets
  • Static application security testing (SAST)
  • Dependency monitoring
  • Secure code reviews
  • Quarterly access recertification
  • Responsible vulnerability disclosure program
  • Phishing training
  • Security awareness training
  • Cybersecurity training
  • Recovery Time Objective: 24 hours
  • Recovery Point Objective: 24 hours

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