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Exceptions Assist™
Always-on technology that responds to delivery disruptions in real time and escalates to human logistics experts when needed.
What is Exceptions Assist™?
Always-on technology that responds to delivery disruptions in real time and escalates to human logistics experts when needed.
Product typeFleet & Logistics
Pricing ·
Deployment
APINot available
What teams use Exceptions Assist™ for
Last mile delivery software
Delivery orchestration
Route optimization
Multimodal optimization
Instant capacity
Exceptions management
Order & inventory optimization
Fleet management and optimization
AI fleet optimization
Data privacy and security
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
Community reviewsReviews are owned and editable by their authors.
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
SOC 2 Type II
ISO/IEC 27001
CIS
CISA
DISA
COBIT
SOC 2 Type II compliant across all 5 Trust Services Criteria (Security, Availability, Processing Integrity, Confidentiality, Privacy), 5 years running
ISO 27001:2022 certified
GDPR compliant
Architected on the Microsoft Azure platform
Follows CIS, CISA, DISA, and COBIT standards
Encryption
Strict access controls across integrations
AI governed by access controls, separate environments, and change control
AI anomaly detection and behavioral baselining
AI data minimization, output redaction/structuring, and bounded agent actions
Privacy-aware AI data practices (operational signals, not profiling)
AI auditability via decision traceability, automated guardrails, and early quality checks
Third-party risk management program
No major SOC 2 exceptions 3 years in a row
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
