Helpdesk Solution
Employee issue and incident management solution with rule-based and AI-enabled automations.
What it does
Employee issue and incident management solution with rule-based and AI-enabled automations.
- HR Service Delivery
- IT Support
- Finance Operations
- Procurement
- Category
- IT support and operations
- Users
- Global Fortune 500 enterprises, Back-office operations teams
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
Pricing isn't published
Leena AI doesn't list prices publicly. Ask them for a quote.
Security and compliance
As reported by Leena AI. Ask for audit reports before you buy.
- SOC 2Compliant
- ISO/IEC 27001Certified
- HIPAACompliant
- ISO/IEC 42001Compliant
- EU AI ActCompliant
- NIST AI RMFCompliant
- AES-256-GCM encryption at rest
- TLS 1.2+ encryption in transit
- AWS KMS key management with optional bring-your-own-key (BYOK) for regulated workloads
- SAML 2.0 and OAuth 2.0 SSO & MFA support
- Native integration with Microsoft Entra ID, Okta, Google Workspace, and any standards-compliant IdP
- AWS WAF at the edge
- Tamper-evident audit trails
- Mandatory code review before production
- Third-party penetration testing with reports available under NDA
- Permissions inherited from source systems (SharePoint, Workday, ServiceNow, AD, and 200+ others) with no parallel permissions table
- Data purged on request, fully erased within a defined window after contract termination
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