AI patient services
AI patient services is the replacement to outdated hub services programs, running the complete patient support journey — access, affordability, and adherence — with the accuracy of a specialist and unmatched scale.
What it does
AI patient services is the replacement to outdated hub services programs, running the complete patient support journey — access, affordability, and adherence — with the accuracy of a specialist and unmatched scale.
- Automate clinical and administrative healthcare calls
- Benefit verification
- Prior authorization follow-up
- Patient education outreach
- Refill coordination
- Side effect check-ins
- Income verification
- Health risk assessment
- Category
- Patient engagement and care
- Built for
- Healthcare and life sciences
- Users
- Patients, Payors, Providers, Pharmaceutical and life sciences and 5 more
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Product insights
Evidence for this product in each industry and task.
Documented workflow
“Benefit verification calls. Prior auth follow-up. Patient education outreach. Refill coordination. Side effect check-ins. The interactions that repeat thousands of times per day — handled autonomously, with complete…”
Read product documentation
Benefit verification calls. Prior auth follow-up. Patient education outreach. Refill coordination. Side effect check-ins. The interactions that repeat thousands of times per day — handled autonomously, with complete…
Read source · www.infinitus.ai ↗
Pricing
Pricing not available
We don't have pricing details for AI patient services yet. Ask Infinitus for a quote.
Security and compliance
As reported by Infinitus. Ask for audit reports before you buy.
- SOC 2 Type IICertified
- HITRUST CSFCertified
- HIPAACompliant
- Encryption in transit
- Encryption at rest
- Business Associate Agreements (BAA) available
- Annual HIPAA and security training for personnel
- Least-privilege access controls with supervisor approval
- Access logging and periodic review
- Regular encrypted backups
- Disaster recovery testing
- Customer-managed authentication via SSO
- Secure data destruction or return at contract end
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