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Guest Communications Platform

Hospitality and travel · by HiJiffy

Platform that automates up to 90% of guest conversations across web, social, WhatsApp, and OTA channels, routing the remainder to hotel teams with full context.

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What it does

Platform that automates up to 90% of guest conversations across web, social, WhatsApp, and OTA channels, routing the remainder to hotel teams with full context.

  • automating guest conversations across webchat WhatsApp and OTA channels
  • driving direct bookings
  • managing guest communications from booking through post-stay
  • running proactive upsell and cross-sell campaigns
Category
Hospitality and travel
Built for
Hospitality and travel
Users
hotels, hotel groups, resorts, independents and 2 more
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#9 · answer domain questionsView ranking →

Documented workflow

“conversational assistant that answers guest questions and handles bookings automatically, 24/7, across channels like a hotel website, WhatsApp, and social media. HiJiffy’s chatbot runs on Aplysia, an AI model built…”

Read product documentation
  • conversational assistant that answers guest questions and handles bookings automatically, 24/7, across channels like a hotel website, WhatsApp, and social media. HiJiffy’s chatbot runs on Aplysia, an AI model built…
    Read source · www.hijiffy.com ↗

Pricing

  • Subscription€99/month
    • $109/month or £99/month with yearly payment
    • €105/month
    • $115/month or £105/month with monthly payment
  • EnterpriseCustom
    • Progressive rates based on rooms/beds

Prices as published by HiJiffy, checked Nov 2026.

Security and compliance

As reported by HiJiffy. Ask for audit reports before you buy.

  • Data encryption

Alternatives

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