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CommsCoach ASSIST

Translation and localization · by GovWorx

Real-time call guidance and translation tool providing adaptive questioning aligned with agency policies to support telecommunicators during live calls.

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What it does

Real-time call guidance and translation tool providing adaptive questioning aligned with agency policies to support telecommunicators during live calls.

  • Automated quality assurance for 911 calls and radio traffic
  • Pre-hire candidate assessment and simulation
  • Leadership development and succession planning
  • AI-driven training and microlearning
  • Real-time call guidance and translation
  • Non-emergency call handling automation
  • Public records and information request fulfillment
Category
Translation and localization
Built for
Telecommunications, Professional services
Users
9-1-1 Emergency Communications Centers (ECCs), Law Enforcement Agencies, Fire and EMS Departments
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

Pricing isn't published

GovWorx doesn't list prices publicly. Ask them for a quote.

Security and compliance

As reported by GovWorx. Ask for audit reports before you buy.

  • SOC 2 Type IICompliant
  • HIPAACompliant
  • CCPA/CPRACompliant
  • NIST AI Risk Management FrameworkCompliant
  • Data encryption at rest
  • Restricted production access
  • Intrusion detection
  • Annual BC/DR plan testing
  • Customer data deletion upon leaving

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