BluAssist

What it does

• Automated quality assurance for 911 calls and radio traffic
• Pre-hire candidate assessment and simulation
• Leadership development and succession planning
• AI-driven training and microlearning
• Real-time call guidance and translation
• Non-emergency call handling automation
• Public records and information request fulfillment

Category

Emergency response and public safety

Users

9-1-1 Emergency Communications Centers (ECCs), Law Enforcement Agencies, Fire and EMS Departments

Public API

Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

Security and compliance

As reported by GovWorx. Ask for audit reports before you buy.

• SOC 2 Type IICompliant
• HIPAACompliant
• CCPA/CPRACompliant
• NIST AI Risk Management FrameworkCompliant

• Data encryption at rest
• Restricted production access
• Intrusion detection
• Annual BC/DR plan testing
• Customer data deletion upon leaving

Reviews

• 

  GISMO

  by 365Labs

  Suite of mobile applications for field operations including field notes, NCIC lookups, and real-time operations.

• 

  Barrett Custom Network Services

  by Motorola Solutions

  Custom communication network services designed for HF radio systems.

• 

  Predictive safety & emergency response

  by Sign In App

  Real-time visibility of who's on-site with instant evacuation lists, roll calls, alerts, and workflows to guide response.

• 

  Axon Training Pod

  by Axon

  Self-contained VR training facility with five VR bays, real-time feedback, soundproof and climate-controlled environment, and plug-and-play design.

• 

  Rekor Command

  by Rekor Systems

  Software platform providing a holistic view of roadway conditions, including incident identification and hazard monitoring.

• 

  CORA

  by Aurelian

  Provides real-time, context-aware guidance during live 911 calls.