Loading the SOTA2 catalog…
Quality Factor DX Software
Quality assurance software for agent evaluation, scoring, and performance trend reporting with built-in APCO/NENA QA/QI evaluation forms.
What is Quality Factor DX Software?
Quality assurance software for agent evaluation, scoring, and performance trend reporting with built-in APCO/NENA QA/QI evaluation forms.
Product typeAudit & Assurance
Pricing ·
Deployment
APINot available
What teams use Quality Factor DX Software for
mission-critical communications recording
incident reconstruction
quality assurance and evaluation
compliance and forensic replay
automated QA/QM and operational intelligence
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
Community reviewsReviews are owned and editable by their authors.
Sign in to reviewLoading community reviews…
Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
FIPS 140-2
FIPS 140-3
JITC Certified
NIST SP 800-53
CCPA/CPRA
DISA STIG
CIS Distribution Independent Linux Server
CIS Ubuntu Linux 20.04 LTS Server
Network Device Management SRG
Network Infrastructure Policy STIG
VVoIP STIG
Web Server SRG
APCO/NENA
TLS
AES-256
Role-based access control
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
