Critical Insights AI
Cloud-native extension of NexLog DX delivering automated QA/QM, operational intelligence, analytics, training, and wellness support for PSAPs and mission-critical operations.
What it does
AI application for Public Safety Answering Points that evaluates recorded medical, police and fire calls against emergency-communications QA standards. Its QA Assistant scores call performance, identifies missed protocols and produces findings for supervisor validation and coaching.
- Analyze emergency-call quality and protocol compliance
- Identify QA findings for PSAP supervisors
- Category
- Visual inspection and quality
- Built for
- Government and public sector
- Users
- Public Safety Answering Point QA supervisors, Emergency communications centers
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
Pricing isn't published
Eventide Communications LLC doesn't list prices publicly. Ask them for a quote.
Security and compliance
As reported by Eventide Communications LLC. Ask for audit reports before you buy.
- FIPS 140-2Compliant
- FIPS 140-3Compliant
- JITC CertifiedCompliant
- NIST SP 800-53Compliant
- CCPA/CPRACompliant
- DISA STIGCompliant
- CIS Distribution Independent Linux ServerCompliant
- CIS Ubuntu Linux 20.04 LTS ServerCompliant
- Network Device Management SRGCompliant
- Network Infrastructure Policy STIGCompliant
- VVoIP STIGCompliant
- Web Server SRGCompliant
- APCO/NENACompliant
- TLS
- AES-256
- Role-based access control
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