Akia CRM
Guest CRM for hotels and vacation rentals that keeps one profile per guest and works the relationship from booking to post-stay survey.
What it does
Guest CRM for hotels and vacation rentals that keeps one profile per guest and works the relationship from booking to post-stay survey.
- Guest messaging and communication
- AI voice call handling
- Digital check-in
- Guest CRM and marketing
- Upsells and tipping
- Guest surveys and NPS
- Staff task management
- Staff team chat
- Category
- Hospitality and travel
- Built for
- Hospitality and travel, Healthcare and life sciences, Real estate and construction
- Users
- Hotels, Vacation rentals, Hospitality operators
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Product insights
Evidence for this product in each industry and task.
Documented workflow
“Last 30 days 62+6vs. prior period Promoters71% Passives20% Detractors9% 412 responses this period Akia reads every review, everywhere. Google, Tripadvisor, Booking, Expedia. Every new review lands in one feed, tied to the…”
Read product documentation
Last 30 days 62+6vs. prior period Promoters71% Passives20% Detractors9% 412 responses this period Akia reads every review, everywhere. Google, Tripadvisor, Booking, Expedia. Every new review lands in one feed, tied to the…
Read source · www.akia.com ↗
Pricing
Pricing not available
We don't have pricing details for Akia CRM yet. Ask Akia for a quote.
Security and compliance
As reported by Akia. Ask for audit reports before you buy.
- SOC 2 Type IICertified
- AES-256 encryption at restCompliant
- TLS 1.3 encryption in transitCompliant
- Enterprise-grade security
- 99.99% uptime with redundancy and failover
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