Akia CRM

Hospitality and travel · by Akia

Guest CRM for hotels and vacation rentals that keeps one profile per guest and works the relationship from booking to post-stay survey.

What it does

Guest CRM for hotels and vacation rentals that keeps one profile per guest and works the relationship from booking to post-stay survey.

  • Guest messaging and communication
  • AI voice call handling
  • Digital check-in
  • Guest CRM and marketing
  • Upsells and tipping
  • Guest surveys and NPS
  • Staff task management
  • Staff team chat
Category
Hospitality and travel
Built for
Hospitality and travel, Healthcare and life sciences, Real estate and construction
Users
Hotels, Vacation rentals, Hospitality operators
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#2 · analyze customer feedbackView ranking →

Documented workflow

“Last 30 days 62+6vs. prior period Promoters71% Passives20% Detractors9% 412 responses this period Akia reads every review, everywhere. Google, Tripadvisor, Booking, Expedia. Every new review lands in one feed, tied to the…”

Read product documentation
  • Last 30 days 62+6vs. prior period Promoters71% Passives20% Detractors9% 412 responses this period Akia reads every review, everywhere. Google, Tripadvisor, Booking, Expedia. Every new review lands in one feed, tied to the…
    Read source · www.akia.com ↗

Pricing

Pricing not available

We don't have pricing details for Akia CRM yet. Ask Akia for a quote.

Security and compliance

As reported by Akia. Ask for audit reports before you buy.

  • SOC 2 Type IICertified
  • AES-256 encryption at restCompliant
  • TLS 1.3 encryption in transitCompliant
  • Enterprise-grade security
  • 99.99% uptime with redundancy and failover

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