Zuma
AI leasing and collections assistant services for multifamily property management, featuring an AI assistant named Kelsey with human backup.
Where Zuma ranks
Current edition · updated Oct 20, 2026About Zuma
AI leasing and collections assistant services for multifamily property management, featuring an AI assistant named Kelsey with human backup.
Products
Handles leads, books tours on onsite team's calendar, and integrates with CRM for full visibility.
Handles delinquency conversations for existing and recently moved-out residents, collects promise dates with follow-ups, and integrates with payment providers and ledgers.
Customizable AI receptionist that professionally manages property calls, including inbound call handling, IVR, and outbound calls to nurture leads.
Bundled offering including everything in Leasing AI and Collections AI, with a 30%+ discount compared to purchasing separately.
What customers say
“Zuma helped us increase our response rates by 30% and improve our lead-to-tour conversions by 20-30%”
“Kelsey completely transformed our leasing processes. Our team is more productive than ever!”
- Leasing AI
ZRS Management uses Zuma's Kelsey leasing assistant with Knock CRM and RealPage to engage prospects around the clock and automate email and SMS follow-ups. Zuma reports 26,128 leasing-agent hours saved and $533,225 in…
Case study - Leasing AI
Gallery Residential deployed Zuma's Kelsey leasing assistant for overflow and after-hours prospect communication. Zuma reports that Gallery maintained a 27% lead-to-tour conversion rate while reducing on-site workload by…
Case study - Leasing AI
Case & Associates uses Zuma's Kelsey leasing assistant for round-the-clock lead qualification and scheduling integrated with Yardi Voyager and RentCafe CRM. Zuma reports $19 million-plus in lease revenue and 5,590 tours…
Case study
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