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Waitwhile
Customer journey management solution with virtual waitlists, appointment scheduling, event registration, messaging, analytics, and more.
- Founded
- 2015
- Headquarters
- San Francisco, CA
- Company size
- Not disclosed
- Products tracked
- 1
Products by Waitwhile
Customer voice
Customer testimonials
Quotes published on Waitwhile's official website.
We love Waitwhile. It’s a great product, making our life easy. It has given us the freedom to communicate with drivers via SMS and process drivers in less time.
Customer outcomes
Case studies
Selected customer stories from Waitwhile.
We've saved over 3 million customers, queued through Waitwhile, more than 140,000 days of waiting in line. It's been seamless."Cliff StefanukProduct Owner, Best Buy
Read case studyWe love Waitwhile. It’s a great product, making our life easy. It has given us the freedom to communicate with drivers via SMS and process drivers in less time."Nayan VyasShipping & ERP Manager, SKAPS Industries
Read case studyWaitwhile just works. It’s reliable and very easy for staff to pick up on their own."Gil BruckenManager, Restaurant Technology Flynn Restaurant Group
Read case studyPricing for Waitwhile
Free, Freemium, Subscription, Tiered, Enterprise Custom
This is the broad commercial model reported for Waitwhile. Product-level terms are listed below when available.
- Pricing model
- Free, Freemium, Subscription, Tiered, Enterprise Custom
- Entry option
- Free plan and Free trial
- Starting price
- $ 0 / month
Trust profile
Security and compliance
No compliance claims have been published for this company.
TLS encryption in transit
AES-128+ encryption at rest
bcrypt password hashing
Account lockout after repeated failed logins
Role-based access control (Owners, Administrators)
Annual third-party penetration testing
Continuous third-party vulnerability scanning
Bug bounty program
Session management with unique session identifiers
Authentication enforced on trusted systems with secure failure
Latest updates from Waitwhile
New feature
Waitwhile launches conditional notifications and enhanced administrative controls
Waitwhile launched several new features for its operations platform, including conditional logic for team notifications to improve staff efficiency, granular administrative controls for user profile fields, and customizable notification triggers based on visit details. Additionally, the platform updated its notification feeds to a chronological layout and introduced automated location transfers and max resource selection settings to streamline administrative workflows.