Understood Care

Virtual patient-advocacy service connecting Medicare beneficiaries with dedicated care advocates who handle paperwork, claims, appointments, and care coordination.

About Understood Care

The American healthcare system is complicated. 88% of US adults cite difficulties navigating the healthcare system.

The good news is patient advocacy became a covered benefit by Medicare in 2024.

Understood Care matches Medicare patients with a healthcare personal assistant (known as a Patient Advocate) at little to no cost to the patient. Patient Advocates help patients patients access care - finding resources, helping fill out paperwork, and much more.

Understood Care uses AI and healthcare expertise to deliver the highest quality patient advocacy to the 68 million Medicare patients in the US.

Products

  • Understood Care

    Patient Engagement & CareFree plan

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    Virtual patient-advocacy platform connecting Medicare beneficiaries with dedicated care advocates and nurses for care coordination, appointment support, financial help, and chro...

What customers say

“For quite some time, I felt alone, like nobody cared. Thank you for being there and for your kindness.”
Understood Care PatientUnderstood Care customer
“Understood Care absolutely made a life changing difference and is still continuing to work with my advocate.”
Understood Care PatientUnderstood Care customer

Security and compliance

As reported by Understood Care. Ask for audit reports before you buy.

  • HIPAACompliant

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