Twine

AI-powered lead intake and customer communication platform for small service businesses. Captures calls, texts, forms, emails, and web chat in one inbox and responds instantly with AI.

Where Twine ranks

Current edition · updated Oct 20, 2026

About Twine

Twine helps service businesses turn more leads into booked revenue. We capture every call, text, form, chat, Google, Yelp, and ad lead in one place, then use AI to respond instantly, qualify customers, follow up automatically, book jobs, and show which channels are actually making money.

Products

What customers say

“It was awesome because we could prompt the AI to answer all of the most common questions about our business. Now all of our initial communication runs through Twine, and I can step away from sales to focus on hanging more lights.”
CustomerTwine customer
“I would say Twine is a safety net, virtual assistant that is able to adapt to your business model and be able to collect customer's information and even make potential sales while allowing you to focus on operations”
CustomerTwine customer

Security and compliance

As reported by Twine. Ask for audit reports before you buy.

  • Organizational and technical security measures

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