SysAid
IT service management, help desk, asset, and workflow automation.
About SysAid
IT service management, help desk, asset, and workflow automation.
Products
IT service management, help desk, asset, and workflow automation.
What customers say
Astral connected billboard webcam monitoring to SysAid through its API and linked issues to assets. SysAid reports that centralized ticketing and monitoring reduced time spent monitoring issues by 66%.
Case studyDenova Collaborative Health uses SysAid Copilot and AI Agent Builder for cross-departmental guidance, ticket summaries and reporting. SysAid reports 30% fewer repetitive tickets and reduced duplicate requests through…
Case studyCYBEX uses SysAid Copilot, branded internally as iJuergen, alongside self-service and BI dashboards. SysAid reports 93% of chatbot conversations resolved without human intervention and an 83% increase in portal usage…
Case study
Security and compliance
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