Sohar

Working with Sohar on Network Status has helped us significantly improve the percentage of patients we can automatically and accurately determine are in-network. What used to take hours—often requiring calls or portal logins—now happens in seconds. The automation has made our patient intake workflows more efficient, and the speed and consistency of the results give our team greater confidence. Being able to modify the automations without involving our engineering team allows us to scale more efficiently. Sohar's team has been thoughtful and responsive throughout the process.

The Sohar integration was a great success! By having our FinOps & Engineering teams work alongside Sohar, we were able to dramatically increase our verification of benefits automation rates while simultaneously decreasing our reliance on costly manual processes. This partnership will provide benefits for both our patients and Rula itself as we continue to grow.

Partnering with Sohar allowed us to streamline our insurance verification process in Talkiatry's intake flow and foster improvements to our entire RCM function. With Sohar, we are able to offer patients faster and more accurate payer/plan information, network status determinations, and benefits information - not to mention a better claim submission process, with fewer rejections related to up-front eligibility and cost-sharing discrepancies.