Shift Technology
AI agents for insurers covering fraud detection, claims processing, and operational efficiency across the insurance lifecycle.
About Shift Technology
AI agents for insurers covering fraud detection, claims processing, and operational efficiency across the insurance lifecycle.
Products
AI agents to transform claims processing, designed to assess, prioritize, advise, and act on every claim.
Unified software architecture designed to improve insurance decisions across the entire claims lifecycle using AI.
AI-powered payment accuracy solution for health plans to prevent costly errors, detect healthcare fraud, and optimize claims accuracy.
AI agents to streamline liability assessment, reviewing coverage and dissecting claims details to produce accurate liability estimates.
AI agents for injury case management to review documentation, develop case journeys, and guide handlers to accurate outcomes.
What customers say
“The use of AI and machine learning enables us to detect fraud techniques which we have not even noticed before, and we have significant expectations for enhancing the value of our big data related to claims.”
“With Shift, we’re using powerful technology to help our employees make faster, more confident decisions throughout the claims and underwriting processes.”
“Our ability to better spot suspicious policy activity, to better understand who is seeking a policy and why, and do so quickly and efficiently, ensures that our genuine customers are not inconvenienced by the activities of a few bad actors.”
Shift reports that Assurant has used its fraud detection technology since 2018 to support insurance investigations. The story describes Claims Fraud Detection as central to Assurant's investigation team.
Case study
Security and compliance
As reported by Shift Technology. Ask for audit reports before you buy.
- GDPRCompliant
- HDS ComplianceCompliant
- Secure physical facilities with key card access, video surveillance, and security systems
- Restricted-access IT infrastructure in secure locations
- High-level encryption of sensitive information
- Quarterly, semi-annual, and annual internal audits
- Continuous system monitoring
- Secure, auditable, human-guided agent actions
- Technical, organizational, and physical security measures for personal data
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