Rootly

The all-in-one AI-native platform for on-call and incident management, including status pages—built for fast-moving engineering teams to detect, manage, learn from, and resolve incidents faster.

Where Rootly ranks

Current edition · updated Oct 20, 2026

About Rootly

The all-in-one AI-native platform for on-call and incident management, including status pages—built for fast-moving engineering teams to detect, manage, learn from, and resolve incidents faster.

Industries served

Products

What customers say

“Rootly AI enables us to get to resolutions faster and maintain our 99.99% availability. It helps—a lot.”
Paul Van LiewIncident Response customer
“Rootly has made way for a shift in our culture. We're now actively making room for prevention—that's the real benefit.”
Colin FitzGeraldIncident Response customer
  • Incident Response

    Rootly reports that KnowBe4 replaced PagerDuty and adopted incident response, retrospectives, and Jira integration. Dedicated channels, responder routing, and explicit roles reportedly reduced coordination overhead, with…

    Case study
  • Status Page

    Rootly reports that Clay centralized incident communication, migrated from Opsgenie to Rootly on-call, and consolidated status-page workflows. A custom Intercom integration creates tickets when incidents begin, reducing…

    Case study
  • On-Call

    Rootly reports that PandaDoc replaced Opsgenie with workflows, service-based alerting, and incident AI assistance. Priority-aware paging reduces unwanted wake-ups, while native capabilities let the team retire custom…

    Case study

Security and compliance

As reported by Rootly. Ask for audit reports before you buy.

  • SOC 2Compliant
  • SOC 2 Type IICompliant
  • HIPAACompliant
  • Audit Logging
  • Access Monitoring
  • Data Backups
  • Data Erasure
  • Responsible Disclosure
  • Code Analysis
  • Credential Management
  • Password Security
  • Amazon Web Services
  • Anti-DDoS
  • BC/DR
  • Disk Encryption
  • Endpoint Detection & Response
  • Mobile Device Management
  • Data Loss Prevention
  • Security Information and Event Management
  • Zero Trust
  • Email Protection
  • Employee Training
  • Incident Response

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Latest updates from Rootly

New feature

Automated Setup for Rootly Incident Management

Rootly launched an automated setup process that allows teams to configure on-call, alerting, and status pages through a single command, followed by a simulated page to verify the integration.

New feature

New Features for On-Call and Alerting

Rootly introduced three new features for responders: a live on-call widget available in the sidebar, support for 24-hour time formatting, and a new customizable Alerts table.

User milestone

Replit Leverages Rootly for Improved Incident Management

Replit adopted Rootly to structure its incident response processes. The implementation, featuring a bidirectional integration with Linear, enabled the engineering organization to improve visibility into system health and incident metrics.

CustomerReplitIntegrationLinear
User milestone

Canary Technologies Standardizes Incident Response on Rootly

Canary Technologies formalized its incident management practices using the Rootly platform to support rapid growth of its engineering team, resulting in improved alert handling and reduced manual work.

CustomerCanary Technologies
New feature

AI-Powered Retrospective Templates

Rootly added AI-powered blocks to its retrospective templates, which aggregate incident data, Slack messages, and call transcripts to automatically generate a first draft for incident reviews.