Risely AI

We all appreciate that Risely will make suggestions outside of the workflow, which actually seems to be more productive than our existing CRM in regard to frequency of engagement with leads. Maia Wakefield · Assistant Director of Enrollment, NSADOn focusing on students 03The Difference The team shaped the agents. Agents that run enrollment outreach have to know how NSAD runs enrollment outreach. In the weeks before and after launch, both the enrollment specialists and leadership worked directly with Risely to encode their playbook into the platform, priorities, tone, escalation rules, edge cases. Stakeholder Role in the Partnership Vinh TuDirector of Enrollment & Marketing Executive sponsor; decisioned the platform rollout to the enrollment team. NSAD Enrollment Specialists Daily operators; provided the feedback that drove near-weekly feature iteration. Risely's Forward Deployed Engineers Onboarding, co-building, weekly working sessions, feature shipping against live feedback.

I laughed with my team after. We were all just dead silent when the Risely team was showing us this because it just blew our minds. Maia Wakefield · Assistant Director of Enrollment, NSADOn the call-transcript auto-summary 05Impact Net enrollments up 247% despite reduced staffing. Despite reduced staffing, output rose sharply, and net enrollments grew 247%. Working alongside Risely's agents, the team outperformed its prior output on every operational measure that mattered. +2,186% Personalized emails sent +407% Phone calls made +130% Close velocity 0 Withdrawals since launch As agents took over drafting, outreach volume climbed sharply. Applied across a full enrollment year, the team projects a multi-million-dollar lifetime-tuition impact attributable to the partnership.