Refactor
Helps large organizations across healthcare, retail, and logistics safely refactor their operations using autonomous AI agents that call, click, and navigate legacy software systems.
Where Refactor ranks
Current edition · updated Oct 20, 2026- Ranked #4Integrate dataRetail and ecommerce · Retail Catalog Automation AI Agent · 6 products reviewed
- Ranked #5Handle exceptionsHealthcare and life sciences · AI Denial Management · 10 products reviewed
- Ranked #9Make outbound callsAcross industries · Proactive Account Management AI Agent · 25 products reviewed
- Ranked #10Recommend productsRetail and ecommerce · E-commerce Product Expert · 29 products reviewed
About Refactor
Refactor works closely with large organizations across healthcare, retail, and logistics to safely tackle their most ambitious AI use-cases in record time. We focus on building autonomous systems that call, click, and navigate legacy software systems. We have worked with companies serving tens of millions of customers and with $50B+ annual revenue.
Products
End-to-end AI orchestration platform for RCM workflows.
AI agents that ingest data from payer portals, ERA/835, EHR (FHIR, read-only), and payer policies to research each denial and take complex actions with a full audit trail.
AI phone agents that reliably make payer or patient calls on autopilot, handling 45+ minute calls with multiple transfers and complex decision trees.
AI agent that automatically extracts and onboards products from vendor data sources, normalizing attribute names, enriching missing specifications from verified sources, and aut...
Multilingual conversational AI shopping assistant that guides customers through product discovery, comparisons, and recommendations via natural language chat or voice.
AI agent that analyzes purchasing history and account interactions to initiate timely, personalized conversations with commercial accounts via text or phone for cross-selling op...
Security and compliance
As reported by Refactor. Ask for audit reports before you buy.
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