Rasa
Rasa is a conversational AI platform company described as the developer platform for enterprise AI agents. Rasa Technologies Inc. (San Francisco), Rasa Technologies GmbH (Berlin), and Rasa Technologies Ltd. (Edinburgh) comprise the corporate entities.
About Rasa
Rasa is a conversational AI platform company described as the developer platform for enterprise AI agents. Rasa Technologies Inc. (San Francisco), Rasa Technologies GmbH (Berlin), and Rasa Technologies Ltd. (Edinburgh) comprise the corporate entities.
Products
One Platform for automating conversational experiences.
Pro-code generative AI native conversational AI framework for developers to flexibly build, integrate, monitor, and deploy AI Assistants.
No-code user interface for business users to build, analyze and optimize AI Assistants.
CALM extends the flexibility of LLMs with the reliability of deterministic logic.
Manage layered, real-world conversations with memory, logic, and adaptability built in.
Retrieve information in real time, so every answer is fresh, verifiable, and aligned with your trusted data.
Begin with intent-based structure, expand with AI flexibility as needed.
Real-time voice infrastructure with enterprise-grade speed.
Create agents that take initiative and adapt to complexity.
Expand globally with agents that adapt to language, tone, and context.
Coordinate agents and tools to give users the right help at the right moment.
MCP gives your AI agents a standard way to connect with APIs as tools.
Free Rasa license that can be used locally or in production.
What customers say
- CALM
Albert Heijn uses CALM for contextual customer service and automated actions, including restoring missing loyalty stamps. Rasa reports a 50% prevented-contact rate and an 80% contact reduction for missing-stamp requests.
Case study - Rasa Studio
Deutsche Telekom uses CALM and Rasa Studio for a bilingual internal IT assistant integrated with backend services. Rasa reports autonomous resolution of 50% of inquiries, a 30% workload reduction and use by over 10,000…
Case study - CALM
Groupe IMA selected Rasa CALM for a voice assistant deployed in nationwide roadside assistance operations. Rasa describes automation of non-complex calls and improved response times, but supplies no quantified reduction.
Case study
Security and compliance
As reported by Rasa. Ask for audit reports before you buy.
- Data Protection Officer appointed
- Privacy Officer appointed
- PII data management
- Secrets management (powered by Vault)
- Dependency vulnerability protection
- Observability via OpenTelemetry
- Customer-deployed infrastructure (Rasa does not process user data for Customer-Deployed Products)
- Deidentified data in telemetry for diagnostics and performance improvement
- Google Analytics on opt-in basis with consent withdrawal
- HubSpot used for marketing attribution after consent
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