Moveworks
Moveworks is the AI Assistant platform for enterprise workforces to find answers instantly and automate tasks end-to-end across every business app. ServiceNow has officially acquired Moveworks.
Where Moveworks ranks
Current edition · updated Oct 20, 2026About Moveworks
Moveworks is the AI Assistant platform for enterprise workforces to find answers instantly and automate tasks end-to-end across every business app. ServiceNow has officially acquired Moveworks.
Products
Enterprise AI platform combining search and workflow automation, powered by a Reasoning Engine that orchestrates LLMs and built-in tools to autonomously understand, plan, execut...
Single conversational interface for employees to find answers, automate tasks, and boost productivity across enterprise applications and systems.
Unified, conversational way for employees to instantly find information across all business applications.
Features Brief Me and Quick GPT for document chat, file summarization, and content generation to make workflows up to 90% more efficient.
GPT-powered content generation and troubleshooting within AI Assistant using a secure Moveworks-provided GPT-4o instance with zero-day data retention.
AI-powered file summarizer that lets users chat with up to 5 documents simultaneously, generating grounded summaries, cross-referencing information, and creating findings.
Low-code agentic automation engine for building custom AI agents, enabling developers to design, test, and scale intelligent agents.
Generates knowledge articles based on enterprise information systems, enabling teams to self-serve answers to common questions.
Real-time analytics providing stakeholders visibility into AI deployment trends, continuous enhancements, and employee experience insights.
Sophisticated agentic AI system that orchestrates enterprise-ready LLMs and built-in tools to autonomously understand, plan, execute, and adapt to complete any request.
Pre-built AI agent discovery and deployment marketplace for common enterprise use cases.
What customers say
“Moveworks was able to automate a significant amount of the work and speed up the mean time to resolution for our employees. They resolved over 8000 tickets for us last year and helped accelerate another 4000, which, from a bottom line standpoint, actually saved us over 40% in costs. So we saved about $1.4 million in services last year.”
“Our adoption and growth are tremendous, and it is increasing every quarter by 20%. Interactions are also increasing, which means our employees are asking more questions from the AI bot.”
- AI Assistant
Equinix uses Moveworks AI Assistant, called E-Bot, in Microsoft Teams to resolve IT requests and route unresolved tickets. Moveworks reports 96% routing accuracy and an almost one-third reduction in average ticket…
Case study - AI Assistant
Consumers Energy deployed CEVA, its Moveworks AI Assistant, in Microsoft Teams for support and targeted employee communications. Moveworks reports that one license-reclamation campaign recovered 1,000 licenses and saved…
Case study - Agent Studio
AkzoNobel uses Xara, a Moveworks AI Assistant powered by its Reasoning Engine, for enterprise search and workflow automation, and is expanding Agent Studio use. Moveworks reports over 25,000 users and a 40–50% reduction…
Case study
Security and compliance
As reported by Moveworks. Ask for audit reports before you buy.
- ISO/IEC 27001Certified
- ISO/IEC 27017Certified
- ISO/IEC 27018Certified
- ISO/IEC 27701Certified
- ISO/IEC 42001Certified
- SOC 2 Type IICertified
- CSA STAR Level 2Certified
SubprocessorsGitHub, Inc., emClarity, Juicer
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