Merx
Merx is an AI-native conversational commerce platform that turns WhatsApp into a brand’s highest-performing revenue channel.
About Merx
Merx is an AI-native conversational commerce platform that turns WhatsApp into a brand’s highest-performing revenue channel.
Products
The Merx platform empowers you to drive business growth with AI agents designed to align with your brand and customers.
What customers say
My Chemist Plus uses Merx's WhatsApp conversational AI for non-clinical queries and proactive patient updates, routing clinical concerns to staff. Merx reports an 87% message read rate and a 50% reduction in pharmacy…
Case studyMitre uses Merx for WhatsApp welcome journeys, match-timed campaigns and an AI agent connected to Shopify and Ometria. Merx reports 20% order conversion and average order value 102% above the site average in the…
Case studyBenefit UK uses Merx for AI-powered WhatsApp conversations, personalised campaigns and customer-data capture. Merx reports 5,000 new WhatsApp opt-ins within one month and 40x ROAS on WhatsApp marketing spend.
Case study
Security and compliance
As reported by Merx. Ask for audit reports before you buy.
- ISO/IEC 27001Certified
- Data Masking
- Encryption
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