Listen Labs
AI-driven qualitative research platform that conducts, analyzes, and summarizes customer interviews at scale, surfacing insights, themes, and personas.
About Listen Labs
AI-driven qualitative research platform that conducts, analyzes, and summarizes customer interviews at scale, surfacing insights, themes, and personas.
Products
AI-powered concept testing that puts early-stage ideas in front of real people to identify winners and gather in-depth feedback via AI-moderated interviews.
End-to-end AI-moderated customer research platform replacing surveys, focus groups, and in-depth interviews with AI-led interviews, automated analysis, and executive-ready repor...
AI-powered survey analysis engine that processes thousands of open-ended responses with consulting-grade precision, transforming qualitative survey data into strategic insights.
What customers say
“I thought Listen Labs was great because the AI can hear what the kid is saying and ask follow-up questions,”
“They were in front of a screen and talking to the AI, and it just felt like we unlocked a lot of nuances that we would probably never have gotten if an old guy like me was trying to ask these young kids questions. Especially for Gen Z or Gen Alpha kids, this felt like it was a lot easier and more natural to them.”
“Now they can see it on the entire size range. We’ll have an actual person saying, ‘I like this, but this part is weird,’ and they can walk the team through where it’s weird, where it’s too tight, too short, or too anything.”
Listen Labs reports that Sweetgreen used its studies to accelerate customer research and guide wrap development, including construction, pricing and naming. The story also links nutrition research to a live…
Case studyListen Labs reports that Emeritus used its platform for learner career-journey interviews, course concept testing and landing-page feedback. The story describes faster research and a reduction in fraudulent or…
Case studyListen Labs reports that Simple Modern used its platform to validate a new drinkware product, receiving feedback from 120 people nationwide in 2.5 hours. The company also researched audience differences and…
Case study
Security and compliance
As reported by Listen Labs. Ask for audit reports before you buy.
- SOC 2 Type IICompliant
- encryption
- access controls
- continuous monitoring
- does not sell personal data
- standard contractual clauses for international transfers
Is this your company?
Claim the profile to keep facts current, answer buyers and submit evidence for the next ranking review.
Claim Listen Labs