Cloud point-of-sale, inventory, payments, and retail management platform powering businesses in over 100 countries.
Customer voice
Quotes published on Lightspeed Commerce Inc.'s official website.
I actually heard customers be like, oh wow, it really is Lightspeed.Brent Piech, Sales Manager, The Thrifty ShopperLearning all there is to know about their customers and sales For Brent, Lightspeed’s reporting capabilities are the real standout. He relies heavily on reporting and finds value with the ability to create custom made reports, tracking key metrics like average selling price, sell-through rates and fundraising performance.Weekly reports help him spot sales trends, identify areas for improvement and catch discrepancies in inventory. He also leverages these tools to evaluate store performance, optimize layout and improve shipping and sorting.Upgrade your retail tech with LightspeedTalk to an expertThe switch to Lightspeed was like apples and oranges. Lightspeed was that much better than the competitors.Brent Piech, Sales Manager, The Thrifty ShopperDriving growth and community impactFor the past few years, Thrifty Shopper has set a goal of opening one store annually, and Lightspeed has helped them get there. Although not always possible due to rising rates and finding the right location, their ambitions remain high—especially because they know the community they’re supporting needs more help than ever. For Brent, it’s the mission that drives him forward.
In 2020, it was like being back at the beginning—like opening a new restaurant. We were all in full masks, glasses on, plexiglass partitions everywhere. In an instant, the owners had to jump in again. They were working 20 hours a day just to make it happen. Yeah, it was stupid ugly,
I stay focused. For me it’s like a gig every night. I’m always a bit stressed [in advance]. And now, I know that there’s going to be a lot of people showing up. But sometimes, you know, you have a show and there’s five people. Now I am thrilled because every night I know there will be people and I have to show up and be on top.
Customer outcomes
Selected customer stories from Lightspeed Commerce Inc..
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Trust profile
Lightspeed Commerce has launched a new integration with the Meta Conversions API for its retail platform. This feature allows brick-and-mortar retailers to sync in-store point-of-sale transaction data directly with Meta to measure how digital advertisements on Facebook and Instagram influence physical store purchases. By automating the sharing of transaction signals, the integration helps retailers optimize ad campaigns based on actual in-store revenue-driving results, eliminating the need for manual data exports and enabling deeper performance insights for both offline and omnichannel merchants.