LegalZoom.com, Inc.

“The real challenge isn’t a lack of reviews, it’s a lack of exceptional experiences to review. Focus on delivering consistently great customer experiences, and the five-star reviews will follow naturally,”

“feature to turn feedback into reviews, or another platform like a review widget, automation can ease the process.6. Incentivize customers (legally)You can also ethically incentivize your customers to leave you reviews. Consider offering a discount on a future purchase or service for an honest review. Or offer your customers points, insider status, or a coupon. Whatever you choose, be sure to take the good with the bad and follow all guidelines set forth by the review platform, as well as the Federal Trade Commission’s rules on customer review practices. Managing your online reputation and reviewsYour online reviews have the power to boost or dash your online reputation, so it’s essential to pay attention to your reviews and actively participate in them. Responding to customers and users and taking their feedback seriously will only help build your business. If you want to take it a step further, you always have the option to use a customer experience management platform to help as well. That’s what the team at Outreach did when they started working with Asknicely.”