Kore.ai

Enterprise agentic AI platform for building and deploying AI agents for customer and employee experiences.

About Kore.ai

Enterprise agentic AI platform for building and deploying AI agents for customer and employee experiences.

Products

  • Agent Platform

    Agent Development Frameworks

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    The AI-programmable foundation for building, scaling, and optimizing AI agents that work in production.

  • AI for Service

    Customer Support Agents

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    Deliver quality service with AI agents who respond clearly in real time, while providing human agents with the necessary tools to ensure all interactions are more valuable.

  • Pre-built Applications

    Agent Development Frameworks

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    Ready-to-deploy applications across industries and functions.

  • AI for Work

    Workflow Automation

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    Connect to your business systems, understand your data and workflows, and activate agentic RAG search, to automate and orchestrate AI agents with precision.

What customers say

“Our strategic partnership with Kore.ai marks a significant milestone in our mission to accelerate enterprise AI transformation. By integrating Kore.ai’s advanced conversational and GenAI capabilities with Microsoft’s robust cloud and AI services, we are enabling enterprises to adopt AI at scale and with enterprise-grade security.”
CustomerKore.ai customer
“What I was really trying to solve was how to give 15–20 minutes back each day to our financial advisors. That extra time lets them reach out to customers more quickly, more effectively, or even make one additional phone call — and that’s a real revenue driver for us.”
CustomerKore.ai customer
  • AI for Service

    Autodoc implemented AI for Service for routine customer inquiries, multilingual self-service, and human-agent assistance across 27 countries. Kore.ai reports a 30% reduction in agent workload and a 20% decrease in…

    Case study
  • Case study

    AMD deployed a Kore.ai generative AI HR agent integrating SAP SuccessFactors, ServiceNow, and SharePoint for employee self-service and Teams approvals. Kore.ai reports an 80% reduction in HR resolution time and a 50%…

    Case study

Security and compliance

As reported by Kore.ai. Ask for audit reports before you buy.

  • SOC 2 Type IICompliant
  • PCI DSSCompliant
  • ISO/IEC 27001Certified
  • name
  • RBAC
  • MFA
  • encryptionAtRest
  • encryptionInTransit
  • firewall
  • antiDDoS
  • SSO Support

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Latest updates from Kore.ai

Leadership

Kore.ai announces executive leadership changes to unify commercial and customer operations

Kore.ai appointed Uma Sandilya as Chief Commercial Officer to lead global sales, marketing, and corporate strategy functions. Additionally, the company promoted Rajavardhan Nalluri to the new role of Chief Customer Operations Officer, where he will oversee customer support, forward-deployed engineering, and cloud operations. These leadership changes consolidate Kore.ai's commercial and delivery teams to better support the scaling of its Artemis AI platform.

Partnership

Kore.ai partners with Atos to provide sovereign AI solutions for UK enterprises

Kore.ai entered a partnership with Atos UK&I to provide secure, production-ready AI agent solutions for regulated industries in the UK. The collaboration integrates the Kore.ai Agent Platform, Artemis, with Atos' Sovereign Agentic Studio to assist public sector, financial, healthcare, and defense organizations in scaling governed AI systems.

PartnerAtos
Research

Kore.ai industry report highlights risks in enterprise AI agent adoption

Kore.ai published its 2026 Agent Productivity Index, a survey of over 400 IT business leaders in the U.S. The data indicates that 72% of enterprises report their AI agents are operating with unmanaged financial or compliance risks, and 79% have been forced to reverse actions taken by AI agents. The report highlights organizational struggles with governance and traceability as enterprises scale autonomous agentic systems.

MentionedPropeller Insights