Kata.ai
AI Agent and chatbot platform for customer experience, providing 24/7 customer support across business touchpoints.
Where Kata.ai ranks
Current edition · updated Oct 20, 2026About Kata.ai
AI Agent and chatbot platform for customer experience, providing 24/7 customer support across business touchpoints.
Products
GenAI chatbot builder and conversational marketing platform with no coding required, multi-channel deployment, and WhatsApp broadcast.
AI-driven speech recognition, natural text-to-speech, and intelligent call handling for automated customer call operations.
Tiered membership and rewards loyalty platform enabling customers to earn and redeem points without mobile app development.
AI-driven health claims processing system with automated medical bill itemization, fraud detection, and claims optimization.
Integrated platform to design, train, and manage chatbots.
AI-powered conversational commerce solution for WhatsApp shopping with integrated payments, inventory, and delivery services.
AI-driven hiring platform with GenAI-powered CV screening, automated candidate scoring, and AI agent screening interviews.
What customers say
Bank BRI worked with Kata.ai to develop Sabrina, a virtual assistant on WhatsApp, Facebook Messenger and Telegram for banking inquiries and services. Kata.ai reports productivity improvements of up to 97% compared with…
Case studyBank BRI worked with Kata.ai to develop Sabrina, a virtual assistant on WhatsApp, Facebook Messenger and Telegram for banking inquiries and services. Kata.ai reports productivity improvements of up to 97% compared with…
Case studyUnilever collaborated with LINE and Kata.ai to develop Jemma, a LINE virtual friend for conversations, recommendations and brand promotion. Kata.ai reports average monthly active-user growth of 11% month to month from…
Case study
Security and compliance
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