Kata.ai

AI Agent and chatbot platform for customer experience, providing 24/7 customer support across business touchpoints.

Where Kata.ai ranks

Current edition · updated Oct 20, 2026

About Kata.ai

AI Agent and chatbot platform for customer experience, providing 24/7 customer support across business touchpoints.

Products

  • Kata CX

    Customer Support AgentsFree trial

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    GenAI chatbot builder and conversational marketing platform with no coding required, multi-channel deployment, and WhatsApp broadcast.

  • AI Call Agent

    Voice Agents & Contact Centers

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    AI-driven speech recognition, natural text-to-speech, and intelligent call handling for automated customer call operations.

  • Customer Loyalty Platform

    Advertising & Personalization

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    Tiered membership and rewards loyalty platform enabling customers to earn and redeem points without mobile app development.

  • Kata Health

    Healthcare Revenue Cycle

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    AI-driven health claims processing system with automated medical bill itemization, fraud detection, and claims optimization.

  • Kata Platform

    Agent Development Frameworks

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    Integrated platform to design, train, and manage chatbots.

  • AI Commerce

    Ecommerce & Merchandising

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    AI-powered conversational commerce solution for WhatsApp shopping with integrated payments, inventory, and delivery services.

  • Kata Recruiters

    Recruiting & Sourcing

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    AI-driven hiring platform with GenAI-powered CV screening, automated candidate scoring, and AI agent screening interviews.

What customers say

  • Bank BRI worked with Kata.ai to develop Sabrina, a virtual assistant on WhatsApp, Facebook Messenger and Telegram for banking inquiries and services. Kata.ai reports productivity improvements of up to 97% compared with…

    Case study
  • Bank BRI worked with Kata.ai to develop Sabrina, a virtual assistant on WhatsApp, Facebook Messenger and Telegram for banking inquiries and services. Kata.ai reports productivity improvements of up to 97% compared with…

    Case study
  • Unilever collaborated with LINE and Kata.ai to develop Jemma, a LINE virtual friend for conversations, recommendations and brand promotion. Kata.ai reports average monthly active-user growth of 11% month to month from…

    Case study

Security and compliance

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