item
AI-native CRM system that understands business context, knows customers, and executes work autonomously. Designed to replace traditional CRMs.
About item
item connects to all your customer tools, gathers and enriches context automatically, and becomes your company’s source of truth — one place where your team and your AI agents share the full picture to act autonomously.
At the center is the Assistant — your sidekick for daily work. It can send follow-ups, research leads, or add deals with a simple prompt. No complex UI, drop-downs or fields, simply ask.
For repeatable work, you build Agents that you can train like new hires, simply by writing documents that describe your processes. item Agents run business processes across sales, support, and account management autonomously.
Products
AI-native CRM with autonomous agents, conversational assistant, data enrichment, lead discovery, custom data structures, developer API, and third-party integrations.
Security and compliance
As reported by item. Ask for audit reports before you buy.
- Google Workspace API Limited UseCompliant
- Firewalls
- Technical and organizational safeguards against unauthorized access and accidental loss
- AI providers contractually forbidden from using customer data for model training
- No customer data used to train proprietary algorithms
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