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Inkeep

AI agent platform for CX and operations. Build AI teammates via a no-code visual builder or TypeScript SDK with 2-way sync.

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About Inkeep

AI agent platform for CX and operations. Build AI teammates via a no-code visual builder or TypeScript SDK with 2-way sync.

Industries served

Products

  • Inkeep

    Agent Development FrameworksCustom pricing

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    The core AI agent platform for building AI teammates via a no-code visual builder or TypeScript SDK with 2-way sync.

  • No-Code Visual Builder

    Agent Development FrameworksCustom pricing

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    Visual builder for creating AI agents without code.

  • Developer SDK

    Developer Tools & PlatformsCustom pricing

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    TypeScript SDK for building AI agents in code.

  • Unified Search

    Enterprise Search & KnowledgeCustom pricing

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    Unified search across knowledge bases and product data.

  • CX Agents

    Customer Support AgentsCustom pricing

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    Customer experience agents for support and operations.

What customers say

“When you see an AI chatbot, you just assume, 'Oh, this is gonna be a terrible experience' because most of them are.”
CustomerInkeep customer
“Giving users an easier way to discover the right content and shorten their learning curve was a clear need, especially as our ecosystem grew and the volume of product information expanded.”
CustomerInkeep customer

  • Fingerprint uses Inkeep for documentation answers, search, content analytics, and support assistance. Inkeep reports a 48% reduction in support tickets through an A/B test and an 18% increase in activation measured by…

    Case study

  • PostHog integrated Inkeep into its community forums as Max AI, posting answers only when confidence was high. Inkeep reports that Max AI resolved 247 of 759 resolved threads after six months, a 33% auto-resolution rate,…

    Case study

  • Payabli deployed Inkeep across documentation, Slack, and its support ticketing workflow, later adding an MCP server for documentation access within development tools. Inkeep reports an 80% deflection rate and…

    Case study

Security and compliance

As reported by Inkeep. Ask for audit reports before you buy.

  • SOC 2 Type IICertified
  • Data encryption at rest
  • Data encryption in transit
  • No training on customer data
  • PII auto-detection and removal
  • Custom retention policies including zero-retention
  • Role-based access control (RBAC)
  • Single Sign-On (SSO) with Google, Microsoft, and custom SAML-based providers

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