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Frigade
AI-powered product assistance and developer onboarding tooling for modern software teams.
- Founded
- 2022
- Headquarters
- San Francisco
- Company size
- 1–10
- Products tracked
- 2
Products by Frigade
Rankings
Appears in these rankings
Customer voice
Customer testimonials
Quotes published on Frigade's official website.
Frigade lets us run support like a product, not a cost center. Our Chefs get answers in the moment they need them, and our team focuses on the harder problems.
Learning everything Hotplate can do takes time, especially for new Chefs. Before Frigade they came to us with questions, often after hours when we weren't online to help immediately. Now the Assistant helps thousands of signups a month through basic and complex questions whenever a Chef needs it. Our support team is freed up to focus on the harder problems, allowing users to scale without growing the team.
It's a game changer. The product activation has been incredible. We checked the dashboard and it's solved over 400 queries a month that would otherwise go to our support team. That saves us from hiring two additional support people. It's a must-have in any early-stage B2B SaaS company stack. If you don't have it, you're just letting customers slip through the cracks without activating. It's an immediate revenue generator.
Customer outcomes
Case studies
Selected customer stories from Frigade.
Pricing for Frigade
Usage Based
This is the broad commercial model reported for Frigade. Product-level terms are listed below when available.
- Pricing model
- Usage Based
- Entry option
- Free plan
- Starting price
- Starting at $1,000 / mo
- Pricing model
- Usage Based
- Entry option
- Free plan
- Starting price
- Starting at $1,000 / mo
Trust profile
Security and compliance
SOC 2 Type II
GDPR
SSO ships on Scale and above plans
SOC 2 Type II compliance
GDPR compliance
EU and US hosting
Self-hosted option for Frigade Assistant
Data Protection Officer designated
Latest updates from Frigade
New feature
Frigade Adds Built-in Results Dashboard for Surveys and Forms
Frigade introduced a Results tab for the Engage platform, allowing users to view analytics for NPS surveys and custom forms directly within the product interface. The feature provides automated visualization of survey responses, including score breakdowns and question-by-question metrics, eliminating the previous requirement to export data to spreadsheets for basic reporting.
New feature
Frigade Launches Generative UI for Assistant
Frigade launched Generative UI for its Assistant, moving away from text-only responses. The system now dynamically generates interactive UI components based on user queries, such as tables, selection cards, and action buttons. These views are generated in real-time based on the user's data and the specific context of the request, allowing users to perform actions directly within the assistant interface rather than just reading descriptions.
New feature
Frigade Introduces No-Code 'Skills' for Assistant
Frigade introduced 'Skills' for its Assistant, a no-code mechanism that allows the Assistant to discover and perform product actions such as lookups, creates, edits, and deletions. The system automatically learns these actions, and administrators can approve or enable them without writing custom code. The feature ensures the Assistant only operates within existing user permission boundaries and includes support for self-hosting LLM keys for data privacy.