AI-powered product assistance and developer onboarding tooling for modern software teams.
Frigade AI is an in-app assistant that intelligently guides and onboards your users through your product. Our agent learns your product's interface, gives contextual guidance that adapts to each user, and takes actions directly on your users' behalf.
Learn more at Frigade.com
AI digital adoption platform that learns the product by using it and guides users in real time with answers, walkthroughs, and actions.
Deterministic, code-first React component library for guided onboarding, feature adoption, interactive walkthroughs, tours, checklists, surveys, banners, and announcements.
“Frigade lets us run support like a product, not a cost center. Our Chefs get answers in the moment they need them, and our team focuses on the harder problems.”
“Learning everything Hotplate can do takes time, especially for new Chefs. Before Frigade they came to us with questions, often after hours when we weren't online to help immediately. Now the Assistant helps thousands of signups a month through basic and complex questions whenever a Chef needs it. Our support team is freed up to focus on the harder problems, allowing users to scale without growing the team.”
“It's a game changer. The product activation has been incredible. We checked the dashboard and it's solved over 400 queries a month that would otherwise go to our support team. That saves us from hiring two additional support people. It's a must-have in any early-stage B2B SaaS company stack. If you don't have it, you're just letting customers slip through the cracks without activating. It's an immediate revenue generator.”
Hotplate uses Frigade Assistant to guide food creators through account setup, payments, menus, and drop scheduling. Frigade reports a 10%+ reduction in support tickets, 4.5+ user satisfaction, and 85%+ question accuracy.
Case studyValley uses Frigade for contextual onboarding, in-app troubleshooting, and proactive setup guidance. The case lists Assistant and Engage as products used. Frigade reports 35% fewer support tickets and three-times faster…
Case studyAs reported by Frigade. Ask for audit reports before you buy.
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Claim FrigadeFrigade introduced a Results tab for the Engage platform, allowing users to view analytics for NPS surveys and custom forms directly within the product interface. The feature provides automated visualization of survey responses, including score breakdowns and question-by-question metrics, eliminating the previous requirement to export data to spreadsheets for basic reporting.
Frigade launched Generative UI for its Assistant, moving away from text-only responses. The system now dynamically generates interactive UI components based on user queries, such as tables, selection cards, and action buttons. These views are generated in real-time based on the user's data and the specific context of the request, allowing users to perform actions directly within the assistant interface rather than just reading descriptions.
Frigade introduced 'Skills' for its Assistant, a no-code mechanism that allows the Assistant to discover and perform product actions such as lookups, creates, edits, and deletions. The system automatically learns these actions, and administrators can approve or enable them without writing custom code. The feature ensures the Assistant only operates within existing user permission boundaries and includes support for self-hosting LLM keys for data privacy.
