Fini AI
Self-improving AI agent platform for customer support, resolving tickets across voice, chat, and email with a reasoning-first (RAGless) architecture.
About Fini AI
Fini builds AI agents that autonomously resolve up to 80% of customer support tickets for enterprises specially in Fintech, E-commerce, Gaming and Fitness tech.
Our agents understand complex workflows, take real actions (like refunds or KYC checks), and improve in real-time. Built on a proprietary knowledge engine, our agents deliver 98%+ accuracy and integrate deeply with tools like Zendesk, Salesforce, and internal APIs.
Enterprises like Bitdefender and Training Peaks use Fini to slash support costs by 50% while boosting CSAT by 10%.
Products
RAGless reasoning-first AI agent that resolves 90% of support tickets across voice, chat, and email at 99% accuracy.
Self-learning, self-improving knowledge base that ingests documents, tickets, and knowledge sources with zero manual tagging.
What customers say
“Maggie’s doing very well. She’s accurate in over 97% of the cases. It’s great to see how little tweaks in Knowledge Items can improve her performance further.”
Security and compliance
As reported by Fini AI. Ask for audit reports before you buy.
- SOC 2 Type IICertified
- ISO/IEC 27001Certified
- ISO/IEC 42001Certified
- PCI DSSCertified
- HIPAACertified
- PII Shield with real-time redaction before model calls
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