EZee Assist
AI support platform to franchisees and operators of multi-location businesses.
Ranking recognition
About EZee Assist
AI support platform to franchisees and operators of multi-location businesses.
Products
An AI support platform or assistant that functions as an AI engine and offers conversational AI solutions to provide instant answers to franchisee operational questions.
What customers say
“EZee Assist is much more than just a chatbot. It truly made universal search possible at WSI, levelling the playing field for our franchisees across geographies and languages. With a hands-on and effective implementation process, the EZee team have enabled strong adoption from the system, making the virtual AI agent a game-changer.”
“Since we implemented EZee Assist, my owners not only get faster answers to their questions and a shorter path to the resources we have for them, but my human-power has been reallocated to coaching, relationship building, and innovation. The impact of that has led to increased owner retention, more topline revenue, and happier employees at my HQ!”
“AI is now an expectation in franchisee support. Our owners get accurate, brand-specific answers 24/7, not generic internet advice, while our team focuses on bigger initiatives. It's become part of daily operations, with franchisees telling each other, 'Use Alpha!'”
DivaDance deployed EZee Assist, branded CoCo, to answer franchisee questions through their preferred communication channels. The vendor reports over 2,600 queries answered in six months, saving an estimated 650+…
Case studyWSI used EZee Assist to make its approved operational knowledge accessible across its global franchise network, with unanswered questions routed to support staff. The vendor reports a 67% reduction in repetitive…
Case studyDeka Lash implemented EZee Assist, branded Alpha, as first-line franchisee support using its operational knowledge base. EZee Assist reports 93% of questions resolved without human involvement and more than 430 questions…
Case study
Security and compliance
As reported by EZee Assist. Ask for audit reports before you buy.
- Customer-defined access controls
- No third-party training
- Enterprise-grade Infrastructure
- Secured Cloud System
- Indexing Logic
- Individualized Data Compartments
- User Defined Permissions
- PII Redaction Controls
- Secured Encryption
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