Confluent

Pace became even more crucial during the pandemic because the world moved so rapidly from predominantly in-store shopping to online. The speed at which we are able to create new use cases that improve the customer journey with Confluent Cloud is helping us to cement our online market leadership position, even as we continue to adapt to ongoing changes.

Our initial efforts have been focused on online sales, but we’ll be using Confluent Cloud and event streams to improve operational efficiencies–including deliveries, for example–by integrating through layers and across the organization.

Once we made data available as an event stream via Confluent Cloud, we soon saw two or three other teams coming onboard to access that data for multiple use cases that weren’t even considered as part of the original plan. Those teams can rapidly achieve their goals in a decoupled way, that is, without creating new pointto-point integrations. As a result, we’re more agile and our teams can move much faster because they’re less dependent on other parts of the organization.