Braintrust

The AI observability platform for tracing production, running evals, and catching regressions before they reach users.

Where Braintrust ranks

Current edition · updated Oct 20, 2026

About Braintrust

The AI observability platform for tracing production, running evals, and catching regressions before they reach users.

Products

What customers say

“Braintrust is our single source of truth for all of our datasets, all of our experiments, and all of the metrics we're tracking. When did this dataset change? Who created it? Is the schema correct? It solves a lot of those headaches.”
CustomerBraintrust customer
“Loop was our way of getting data or synthesizing log data more efficiently at an aggregate level. We use it to find common error patterns every single week.”
CustomerBraintrust customer
  • Braintrust reports that Graphite evaluates Diamond using datasets from real pull-request feedback, custom scoring functions and comparison views. After iterative evaluations, Graphite observed a 5% reduction in negative…

    Case study
  • Braintrust reports that Box replaced manual spreadsheet checks with nightly programmatic evaluations, versioned datasets and failure tagging for Box Agent. A roughly 330-question golden dataset defined launch readiness.

    Case study
  • Braintrust reports that Dropbox built a multi-tier evaluation pipeline for Dash, combining 150 pre-merge smoke tests, more than 10,000 post-merge tests and production LLM judging. Production traces feed new datasets and…

    Case study

Security and compliance

As reported by Braintrust. Ask for audit reports before you buy.

  • SOC 2 Type IICertified
  • HIPAACompliant
  • SSO / SAML
  • RBAC
  • Hybrid deployment options
  • Granular permissions

Subprocessors21st, Caddy, Ciro, Clay, Cotool, Inc., Descript, Frigade, Juicebox, Lorikeet, Random Labs, Eve Legal, Roma

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Latest updates from Braintrust

New feature

Optimization of OpenTelemetry Span Metadata Storage

Braintrust has updated its OpenTelemetry (OTel) ingestion process to prevent data duplication. Attributes previously parsed into structured fields (like input, output, and metrics) were historically duplicated in span metadata. The system now strips these parsed attributes from metadata by default to ensure each payload is stored only once. This update applies to Braintrust-hosted environments, while self-hosted customers can opt in via a configuration variable. Developers can override this behavior on a per-span basis for debugging purposes using the `braintrust.otel.preserve_attributes` attribute.

New feature

Configurable Data Retention and Deletion Policies

Braintrust now supports configurable data retention policies, allowing users to extend data retention windows and automate data deletion. Base retention windows apply organization-wide, with options for Pro and Enterprise plans to extend retention up to 180 or 365 days for an additional storage charge. Enterprise users can additionally set up retention automations to permanently delete specific object types—such as logs, experiments, or datasets—per project once they exceed a set age, aiding in compliance requirements.

New feature

Centralized AI Provider Credential Management

Braintrust launched a centralized AI provider management page, enabling users to configure credentials at both the organization and project levels. The update supports advanced authentication methods, including workload identity federation for major providers such as OpenAI, Anthropic, Google Vertex AI, and Azure AI Foundry, as well as AWS AssumeRole for Bedrock. New governance features allow administrators to control project-level overrides and restrict permission groups, reducing reliance on long-lived API keys. Additionally, Braintrust now facilitates temporary access to the open-source model GLM-5.2.

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