An AI-powered, cloud-based agentic platform for omnichannel patient communication that manages conversations across voice, text, email, and web.
What customers say
“feature which enables patients... Case Studies San Ysidro Health Improves Access to Care During Pandemic San Ysidro Health, an FQHC serving patients throughout San Diego County, deployed the Artera Rapid Release Program in April 2020... Case Studies Tiburcio Vasquez Health Center Increases Appointment Confirmation Rate by 220% Learn how Tiburcio Vasquez Health Center improved communication with its predominantly Hispanic population, through Artera’s multilingual patient text messaging solution. ... Case Studies Altura Lowers its Call Volume and Increases Patient Satisfaction Learn how Altura Centers for Health used Artera to decrease no-show rates by 22 percent.”
CustomerArtera Harmony Platform customer
Deborah Heart and Lung Center uses Artera for two-way messaging, campaigns and recalls, and upgraded to Harmony for centralized communication visibility. Artera reports 50% fewer no-shows and 1,600 staff hours saved in…
Artera and Signify Research Release Report on Voice AI Evaluation in Specialty Care
Artera partnered with the healthtech market intelligence firm Signify Research to publish a new report titled "Voice AI in Specialty Patient Access." The report identifies common failures in Voice AI deployments, such as poor evaluation criteria and lack of integration with existing clinical workflows, while introducing a 5-step framework and a vendor checklist to help healthcare leaders evaluate these tools for operational accuracy and defensible ROI.
CollaboratorSignify Research
Security
Artera Harmony Federal Edition Achieves FedRAMP Class D Certification
Artera announced that its Harmony Federal Edition platform has officially achieved FedRAMP Class D (High) Certification. The designation validates the security and compliance of the platform for use by federal healthcare agencies. Artera’s business unit, Artera Government Solutions, serves organizations such as the Department of Veterans Affairs, the Department of Defense, and the Indian Health Service. The certification follows an authority-to-operate (ATO) granted in February 2026 and allows the company to expand its reach deeper into federal healthcare operations.
CustomerDepartment of Veterans AffairsCustomerDepartment of DefenseCustomerIndian Health Service
Product launch
Artera Launches AI Services Model and AI Service Squads
Artera introduced an AI Services Model designed to provide custom solutions for specialty providers, clinics, FQHCs, and health systems. Under this model, Artera deploys specialized "AI Service Squads"—small teams of builders who work directly with healthcare providers to co-innovate and tailor agentic AI workflows. The services address administrative tasks including scheduling, intake, prior authorizations, and referral management, and are designed to integrate with existing EHR environments. This model represents a transition from traditional one-size-fits-all SaaS offerings to a bespoke partnership approach for clinical operations.
