AI21 Labs
AI21 builds Foundation Models and AI Systems for the enterprise. Power your most critical enterprise workflows with accurate, reliable, and scalable AI.
About AI21 Labs
AI21 builds Foundation Models and AI Systems for the enterprise. Power your most critical enterprise workflows with accurate, reliable, and scalable AI.
Products
Efficient LLMs for long-context processing, including Jamba Mini and Jamba Large.
Optimization framework for real-world AI agents featuring execution strategies, harness optimization, and intelligent model routing.
Platform for building with AI21's foundation models, offering access via API and SDK with usage-based pricing.
What customers say
“Once we have a reliable solution for detecting sentiment, we’d be able to automate much more – If the system detects that a guest is angry, we could immediately notify the manager. If a guest is satisfied, we’d ask them to leave a review, etc.”
“One of the gaps we had to tackle was a varying level of grammar amongst our end users. The problem involved two aspects; the level of service that our clients provide their guests, and the efficiency of our translation feature. If a person writing on our platform didn’t write properly, the live translation wouldn’t work properly.”
“We’re [piloting this feature] with a customer in Europe that has a lot of visitors to their website – around 150K each month, and they don’t have the staff to deal with it. So they just end up with thousands of emails asking basic questions that nobody responds to,”
- Jamba Models
AI21 reports that Fnac Darty deployed Jamba with custom classifiers and a batch API to assess and regenerate product descriptions. The vendor reports up to 95% accuracy and sevenfold lower latency than traditional…
Case study - AI21 Studio
AI21 reports that Harambee used AI21 Studio to prototype conversational flows for Coachmee and generate personalized reference letters. The inspected body also reports a 20% increase in sign-up conversion.
Case study - Case study
AI21 reports that Easyway used its language models to classify hotel guest message intent and incorporated writing technology to improve text for translation. The story describes deployed functionality, not a measured…
Case study
Security and compliance
As reported by AI21 Labs. Ask for audit reports before you buy.
- SOC 2 Type IICompliant
- ISO/IEC 27001Certified
- ISO/IEC 27017Certified
- ISO/IEC 27018Certified
- ISO/IEC 42001Certified
- Penetration testing
- Dedicated security team
- Optional traceless mode
- Encryption at rest
- Encryption in transit
- Multi-factor authentication for remote access
- Business continuity and disaster recovery plans
- Data retention procedures
- Data classification policy
- Vulnerability management
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