Acai Travel

AI-driven provider for the travel industry that automates servicing, back-office work, and customer operations via AI agents and supervisors.

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Founded: Not disclosed
Headquarters: Not disclosed
Company size: Not disclosed
Products tracked: 3

Products by Acai Travel

3 products

AI Travel AgentAutonomous AI agent that performs rebooking, cancellations, and disruption management, and executes GDS/PSS commands.0.00 reviewsHospitality & Travel

AI SupervisorManagement tool that classifies, routes, and monitors agent interactions while providing performance reporting and escalation workflows.0.00 reviewsVoice Agents & Contact Centers

Acai APIsIntegration endpoint that enables programmatic access to Acai's AI logic for ticket operations, policy retrieval, and GDS/PSS interactions.0.00 reviewsDeveloper Tools & Platforms

Rankings

Appears in these rankings

Browse all

Hospitality & TravelHandle Exceptionsvia AI Travel Agent#1Workflow & Back Office Hospitality & TravelRoute Work Itemsvia AI Supervisor#1Workflow & Back Office Hospitality & TravelOrchestrate Workflowsvia AI Travel Agent#3Workflow & Back Office Hospitality & TravelGenerate Reportsvia AI Supervisor#5Data, Analytics & Decisions

Customer voice

Customer testimonials

Quotes published on Acai Travel's official website.

[For our largest client] we saw the average handle time reduced by 19%, and efficiency and email routing increase by 6%. That's a dramatic number when you're considering the volume and the number of agents involved.

Customer testimonialOriginal

Pricing for Acai Travel

Enterprise Custom

This is the broad commercial model reported for Acai Travel. Product-level terms are listed below when available.

AI Travel AgentAutonomous AI agent that performs rebooking, cancellations, and disruption management, and executes GDS/PSS commands.

Pricing model: Enterprise Custom

AI SupervisorManagement tool that classifies, routes, and monitors agent interactions while providing performance reporting and escalation workflows.

Pricing model: Enterprise Custom

Acai APIsIntegration endpoint that enables programmatic access to Acai's AI logic for ticket operations, policy retrieval, and GDS/PSS interactions.

Pricing model: Enterprise Custom

Trust profile

Security and compliance

SOC 2 Type II

Encryption at rest

Encryption in transit

Network and Application Layer firewalls

Role-based access controls

Data pseudonymization

Data anonymization

Logical data isolation

Dedicated database clusters per customer

Latest updates from Acai Travel

May 12026

New feature

Acai Travel Launches Automated Disruption Management and Transparent AI Pricing Model

Acai Travel introduced automated schedule change and flight disruption management capabilities. This update expands its AI-powered operational platform to handle ticket modifications and disruption workflows. The company also clarified its pricing model, stating it now offers transparent, pass-through pricing for AI compute costs, decoupling infrastructure expenses from its platform software fees.

IntegrationSabreIntegrationAmadeusIntegrationTravelport