Integration endpoint that enables programmatic access to Acai's AI logic for ticket operations, policy retrieval, and GDS/PSS interactions.
What customers say
“[For our largest client] we saw the average handle time reduced by 19%, and efficiency and email routing increase by 6%. That's a dramatic number when you're considering the volume and the number of agents involved.”
CustomerAcai Travel customer
Security and compliance
As reported by Acai Travel. Ask for audit reports before you buy.
SOC 2 Type IICertified
Encryption at rest
Encryption in transit
Network and Application Layer firewalls
Role-based access controls
Data pseudonymization
Data anonymization
Logical data isolation
Dedicated database clusters per customer
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Acai Travel Launches Automated Disruption Management and Transparent AI Pricing Model
Acai Travel introduced automated schedule change and flight disruption management capabilities. This update expands its AI-powered operational platform to handle ticket modifications and disruption workflows. The company also clarified its pricing model, stating it now offers transparent, pass-through pricing for AI compute costs, decoupling infrastructure expenses from its platform software fees.
