# Conversational Agent Interaction on Du-Interact Golden Benchmark

Source: [Conversational Agent Interaction on Du-Interact Golden Benchmark](<https://www.sota2.com/research/sota/conversational-agent-interaction-on-du-interact-golden-benchmark>)

Collection index: [llms.txt](<https://www.sota2.com/research/llms.txt>)

Data updated: 2026-03-23T10:24:04.876Z

Evaluation of Conversational Agent Interaction performance on the Du-Interact Golden Benchmark, utilizing metrics such as Success Rate, Fidelity, Persona, Empathy, and average latency.

A research result applies to its stated dataset, split, metric and evaluation configuration. Compare like-for-like settings, preserve the metric's unit and direction, and distinguish paper-reported results from independent reproduction. The best result recorded here is not a claim of exhaustive, current global coverage.

| Scope | Recorded value |
| --- | --- |
| Task | Conversational Agent Interaction |
| Dataset (including any stated split) | Du-Interact Golden Benchmark |
| Metric | Dispatch Rate (P\_disp) |
| Unit | PERCENT |
| Direction | Higher is better |
| Results loaded | 9 of 9 |
| Coverage | All results currently returned for this benchmark |

Evaluation settings may differ between results. The original papers and recorded configurations are needed to establish comparability. A shared metric name alone does not establish an identical protocol.

## Metrics

- [Dispatch Rate (P\_disp)](<https://www.sota2.com/research/sota/conversational-agent-interaction-on-du-interact-golden-benchmark.md?metric=Dispatch%20Rate%20(P_disp)>): Higher is better; unit: PERCENT.

- [Success Rate (SR)](<https://www.sota2.com/research/sota/conversational-agent-interaction-on-du-interact-golden-benchmark.md?metric=Success%20Rate%20(SR)>): Higher is better; unit: PERCENT.

- [Fidelity](<https://www.sota2.com/research/sota/conversational-agent-interaction-on-du-interact-golden-benchmark.md?metric=Fidelity>): Higher is better; unit: PERCENT.

- [Persona Score (1-5)](<https://www.sota2.com/research/sota/conversational-agent-interaction-on-du-interact-golden-benchmark.md?metric=Persona%20Score%20(1-5)>): Higher is better; unit: SCALAR.

- [Empathy Score (1-5)](<https://www.sota2.com/research/sota/conversational-agent-interaction-on-du-interact-golden-benchmark.md?metric=Empathy%20Score%20(1-5)>): Higher is better; unit: SCALAR.

- [Average Latency (ms)](<https://www.sota2.com/research/sota/conversational-agent-interaction-on-du-interact-golden-benchmark.md?metric=Average%20Latency%20(ms)>): Lower is better; unit: TIME.

## Recorded results

| Method | Dispatch Rate (P\_disp) | Result date | Report paper |
| --- | --- | --- | --- |
| DuCCAE-V3 | 82.5 | Not recorded | 69c0c9000636e5bf4afc3b29 |
| DuCCAE-V2 | 76.2 | Not recorded | 69c0c9000636e5bf4afc3b29 |
| Llama-3.3-70B-Instruct | 75.5 | Not recorded | 69c0c9000636e5bf4afc3b29 |
| Qwen2.5-32B-Instruct | 72.1 | Not recorded | 69c0c9000636e5bf4afc3b29 |
| DuCCAE-V1 | 68.8 | Not recorded | 69c0c9000636e5bf4afc3b29 |
| Qwen2.5-7B-Instruct | 61.5 | Not recorded | 69c0c9000636e5bf4afc3b29 |
| Llama-3.2-11B-Instruct | 58.2 | Not recorded | 69c0c9000636e5bf4afc3b29 |
| Qwen2.5-3B-Instruct | 52.4 | Not recorded | 69c0c9000636e5bf4afc3b29 |
| Llama-3.2-3B-Instruct | 51.8 | Not recorded | 69c0c9000636e5bf4afc3b29 |

### DuCCAE-V3

Dispatch Rate (P\_disp): 82.5. Result ID: 69c1136147f34ce924a91be1.

[Reporting paper](<https://www.sota2.com/research/paper/69c0c9000636e5bf4afc3b29.md>)

[Method origin paper](<https://www.sota2.com/research/paper/69c0c9000636e5bf4afc3b29.md>)

Recorded evaluation configuration: {"Setup":"Evolution II"}. This record does not assert independent reproduction.

### DuCCAE-V2

Dispatch Rate (P\_disp): 76.2. Result ID: 69c1136147f34ce924a91be0.

[Reporting paper](<https://www.sota2.com/research/paper/69c0c9000636e5bf4afc3b29.md>)

[Method origin paper](<https://www.sota2.com/research/paper/69c0c9000636e5bf4afc3b29.md>)

Recorded evaluation configuration: {"Setup":"Evolution I"}. This record does not assert independent reproduction.

### Llama-3.3-70B-Instruct

Dispatch Rate (P\_disp): 75.5. Result ID: 69c1136147f34ce924a91bde.

[Reporting paper](<https://www.sota2.com/research/paper/69c0c9000636e5bf4afc3b29.md>)

[Method origin paper](<https://www.sota2.com/research/paper/68fa717d1e209131cea51970.md>)

[Implementation](<https://llava-vl.github.io/>)

Recorded evaluation configuration: {"Model Tier":"Large Scale Class (30B-70B)","Setup":"Zero-shot"}. This record does not assert independent reproduction.

### Qwen2.5-32B-Instruct

Dispatch Rate (P\_disp): 72.1. Result ID: 69c1136147f34ce924a91bdd.

[Reporting paper](<https://www.sota2.com/research/paper/69c0c9000636e5bf4afc3b29.md>)

[Method origin paper](<https://www.sota2.com/research/paper/68fa767e1e209131cea6d6a7.md>)

Recorded evaluation configuration: {"Model Tier":"Large Scale Class (30B-70B)","Setup":"Zero-shot"}. This record does not assert independent reproduction.

### DuCCAE-V1

Dispatch Rate (P\_disp): 68.8. Result ID: 69c1136147f34ce924a91bdf.

[Reporting paper](<https://www.sota2.com/research/paper/69c0c9000636e5bf4afc3b29.md>)

[Method origin paper](<https://www.sota2.com/research/paper/69c0c9000636e5bf4afc3b29.md>)

Recorded evaluation configuration: {"Setup":"Cold Start"}. This record does not assert independent reproduction.

### Qwen2.5-7B-Instruct

Dispatch Rate (P\_disp): 61.5. Result ID: 69c1136147f34ce924a91bdb.

[Reporting paper](<https://www.sota2.com/research/paper/69c0c9000636e5bf4afc3b29.md>)

[Method origin paper](<https://www.sota2.com/research/paper/68fa767e1e209131cea6d6a7.md>)

Recorded evaluation configuration: {"Model Tier":"Server Class (7B-11B)","Setup":"Zero-shot"}. This record does not assert independent reproduction.

### Llama-3.2-11B-Instruct

Dispatch Rate (P\_disp): 58.2. Result ID: 69c1136147f34ce924a91bdc.

[Reporting paper](<https://www.sota2.com/research/paper/69c0c9000636e5bf4afc3b29.md>)

[Method origin paper](<https://www.sota2.com/research/paper/68fa717d1e209131cea51970.md>)

[Implementation](<https://llava-vl.github.io/>)

Recorded evaluation configuration: {"Model Tier":"Server Class (7B-11B)","Setup":"Zero-shot"}. This record does not assert independent reproduction.

### Qwen2.5-3B-Instruct

Dispatch Rate (P\_disp): 52.4. Result ID: 69c1136147f34ce924a91bd9.

[Reporting paper](<https://www.sota2.com/research/paper/69c0c9000636e5bf4afc3b29.md>)

[Method origin paper](<https://www.sota2.com/research/paper/68fa767e1e209131cea6d6a7.md>)

Recorded evaluation configuration: {"Model Tier":"Edge Class (3B)","Setup":"Zero-shot"}. This record does not assert independent reproduction.

### Llama-3.2-3B-Instruct

Dispatch Rate (P\_disp): 51.8. Result ID: 69c1136147f34ce924a91bda.

[Reporting paper](<https://www.sota2.com/research/paper/69c0c9000636e5bf4afc3b29.md>)

[Method origin paper](<https://www.sota2.com/research/paper/68fa717d1e209131cea51970.md>)

[Implementation](<https://llava-vl.github.io/>)

Recorded evaluation configuration: {"Model Tier":"Edge Class (3B)","Setup":"Zero-shot"}. This record does not assert independent reproduction.

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