# QA2Explanation: Generating and Evaluating Explanations for Question Answering Systems over Knowledge Graph Source: [QA2Explanation: Generating and Evaluating Explanations for Question Answering Systems over Knowledge Graph]() Collection index: [llms.txt]() Data updated: 2025-10-25T22:39:59.706Z Authors: Saeedeh Shekarpour, Abhishek Nadgeri, Kuldeep Singh Published: 2020-10-16T11:32:12.000Z ## Abstract In the era of Big Knowledge Graphs, Question Answering (QA) systems have reached a milestone in their performance and feasibility. However, their applicability, particularly in specific domains such as the biomedical domain, has not gained wide acceptance due to their "black box" nature, which hinders transparency, fairness, and accountability of QA systems. Therefore, users are unable to understand how and why particular questions have been answered, whereas some others fail. To address this challenge, in this paper, we develop an automatic approach for generating explanations during various stages of a pipeline-based QA system. Our approach is a supervised and automatic approach which considers three classes (i.e., success, no answer, and wrong answer) for annotating the output of involved QA components. Upon our prediction, a template explanation is chosen and integrated into the output of the corresponding component. To measure the effectiveness of the approach, we conducted a user survey as to how non-expert users perceive our generated explanations. The results of our study show a significant increase in the four dimensions of the human factor from the Human-computer interaction community. ## Recorded benchmark results A research result applies to its stated dataset, split, metric and evaluation configuration. Compare like-for-like settings, preserve the metric's unit and direction, and distinguish paper-reported results from independent reproduction. The best result recorded here is not a claim of exhaustive, current global coverage. ## Original sources and implementation [Original paper]() [PDF]()